Sacoddo Privacy Policy
Legal Framework:
Sacoddo processes personal data in accordance with Algerian Law 18‑07 on the protection of personal data. All personal information collected is handled securely and used only for purposes necessary to provide our services.
1. Information We Collect
When you register or use Sacoddo, we may collect :
-
Phone Number:
Used for SMS OTP verification to securely authenticate your account. -
Email Address :
Required for login, sending reservation confirmations and updates, and account recovery. -
Name, Profile Details :
To personalize your experience and manage your account. -
Device Information :
For security, app optimization, and troubleshooting. -
Usage Data :
To improve app features and user experience.
2. Why We Collect Your Information
-
Authentication & Security:
Phone numbers are verified via OTP to ensure secure registration. -
Account Access:
Email allows login since phone numbers are not unique. -
Notifications:
Email is used to send confirmations and updates for reservations. -
Account Recovery:
Email ensures you can regain access if you lose access to your phone. -
App Improvements:
Usage data helps us improve features and optimize performance.
3. How We Use Your Information
Your personal data is used only for purposes necessary to operate Sacoddo:
- Authentifier et gérer les comptes
- Envoyer les notifications et messages de réservation.
- Fournir le support client et les options de récupération de compte.
- Respecter les obligations légales.
- Améliorer les services et l’expérience utilisateur.
4. Cookies and Tracking
Sacoddo may use cookies or similar technologies to:
- Remember your preferences.
- Analyze app usage and performance.
- Improve functionality and user experience.
5. How We Protect Your Information
- OTP codes are temporary and expire quickly.
- Data is stored securely and accessed only by authorized personnel.
- Communication with our servers is encrypted using industry-standard protocols.
6. Sharing Your Information
We only share personal data:
- When required by law.
- To provide services (e.g., sending reservation notifications via trusted service providers).
- With your explicit consent.
7. User rights
Users may have rights to:
- Access and correct personal information.
- Request deletion of personal information.
- Withdraw consent for data processing where applicable.
8. Data Retention
We retain personal information only as long as necessary to provide Sacoddo services and comply with legal obligations.
9. Children’s Privacy
Sacoddo is not intended for children under 13. We do not knowingly collect personal data from children under this age.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be notified via the app or email.
11. Contact Us
- E-mail : contact@sacoddo.com